Shipping Policy

Last Updated: August 20, 2026

Thank you for shopping with us. We aim to process and deliver your orders as quickly and safely as possible.

1. Shipping Locations

We currently deliver orders within Pakistan.

Shipping availability may vary depending on the customer's location and courier service coverage.

2. Order Processing Time

Orders are usually processed within 1–2 business days after the order is received.

Orders placed on weekends or public holidays may be processed on the next business day.

3. Delivery Time

After your order has been dispatched, estimated delivery times are:

• Major cities: 2–5 business days

• Other areas: 3–7 business days

• Remote areas: Delivery may take additional time

Delivery times are estimates and may vary due to weather, public holidays, courier delays, or other circumstances beyond our control.

4. Shipping Charges

Shipping charges will be displayed during checkout before you complete your order.

Any applicable shipping fee may depend on the delivery location, order size, or shipping method selected.

5. Cash on Delivery

Cash on Delivery (COD) may be available for selected locations in Pakistan.

For COD orders, customers are required to provide a valid phone number and accurate delivery address.

We may contact customers to confirm their COD order before dispatch.

6. Order Tracking

Once your order has been shipped, tracking information may be provided through SMS, WhatsApp, email, or another available communication method.

Tracking information may take some time to become active after the order is dispatched.

7. Incorrect Address

Customers are responsible for providing a complete and accurate delivery address and contact number.

If an order is returned because of an incorrect or incomplete address, refusal to accept the parcel, or repeated delivery attempts, additional shipping charges may apply if the order needs to be shipped again.

8. Delayed Deliveries

We are not responsible for delays caused by:

• Courier service disruptions

• Severe weather

• Public holidays

• Natural disasters

• Incorrect customer information

• Unforeseen circumstances beyond our control

We will, however, make reasonable efforts to assist customers in tracking delayed shipments.

9. Damaged Packages

If your package appears damaged when delivered, please take photos/videos of the package before opening it and contact our customer support as soon as possible.

If the product itself is damaged or defective, please refer to our Return & Refund Policy.

10. Missing or Lost Orders

If your order does not arrive within the expected delivery period, please contact us with your order number.

We will work with the courier service to investigate the shipment and provide an appropriate solution.

11. Contact Us

For questions about shipping, delivery, or order tracking, please contact our customer support through the contact details provided on our website.

Thank you for choosing our store!